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Shipping & Returns

Shipping Information

All regular orders will be shipped within 48-72 hours of receipt of order if the item(s) are in stock. If an item is out of stock notification will be sent by email regarding the estimated length of the backorder on the item.

All orders are shipped via UPS ground service. Expedited services such as 2nd day air and overnight delivery are also available. Shipping fees are based on actual weight of product(s) and packaging and are calculated through UPS's shipping website.

A $2.00 packaging and handling fee is included on all orders.
We are unable to ship to a post office box address.


Returns Policy

Dry Food Items: We will accept returns or exchanges of unopened product in its original condition and packaging within 14 days from the date the merchandise was received.

Canned Food Items: We will accept returns or exchanges of unopened canned goods in its original condition and packaging within 30 days from the date the merchandise was received.

All Other Products: We will accept returns or exchanges for all other products in its original condition and packaging within 30 days from the date the merchandise was received.
We are unable to refund shipping charges and cannot accept any returns on a COD basis.